FAQs

About meditation

• What is meditation, anyway?
• Which kind of meditation is Headspace based on?
• Can anyone learn to meditate?
• Why should I learn to meditate?
• Is there any proof that meditation benefits wellbeing?
• Do I need a teacher?
• How long does it take to learn?
• What’s the difference between meditation and relaxation?
• What’s the difference between meditation and yoga?
• Is meditation religious?
• Do I have to sit cross-legged on the floor?

About your practice

• When should I meditate?
• What should I wear to meditate?
• Do I need to do it at the top of a mountain?
• Why can’t I stop thinking?
• Why can’t I get comfortable?
• Why can’t I tell what sort of mood I’m in?
• Why do I feel so frustrated every time I meditate?
• Why do I fall asleep when I meditate?
• I can’t find the time…
• I forgot for a few days, can I pick up where I left off?
• Why aren’t I seeing improvements?
• How do I deal with pain whilst meditating?
• If I concentrate too hard on my breathing I feel a sense of panic, what do I do?
• The Discovery series feels overwhelming at times, what should I do?
• What's so wrong with thinking anyways?

About Our Events

• What age range is appropriate for the events?
• Can I get a refund on tickets?
• Do you offer discount for family members?
• Can I transfer my ticket if I am unable to attend?
• What time do I need to arrive?
• Will food be served?
• Do I have to do anything to prepare before I come to the event?
• Will there be parking?
• What shall I wear?
• Where is The Lookout?

Technical Queries

• How do I manage my account and change my online details?
• How do I cancel my Monthly 'cancel anytime' subscription?
• How do I get access to Take 10 for free?
• I've done Take 10, and now I want more. How do I get access to the rest of the Headspace Journey?
• How do I set up/cancel my daily reminders?
• I've sent an email to you and not had a reply?
• I have a promotional code. Where do I go to claim my offer?
• Why can't I download the programmes as MP3's?
• How do I change my email reminders?
• How do I download Headspace Active and Extra podcasts onto my computer?
• How do I start the audio once I have watched a video during my meditation programmes?
• Why can I not skip ahead to future series in the Headspace Journey?
• What happens once I have subscribed to the Headspace Journey?
• I have forgotten my password- where do I get a new one?
• I can't access the my daily guided audio meditation on my My Headspace page- what should I do?
• The audio on my app has dropped out- what should I do?
• Why don't I receive any daily email reminders from Headspace?
• I am trying to move between my programmes on the app and it seems to be messin' with my audio- what should I do?
• How do I download days onto my app for offline use and how do I know when a day has downloaded?