When you first get to your My Headspace page to start your day's meditation, an intro video pops up of Andy welcoming you to Take10 in an orange box.
If you can watch Andy’s video, it goes black, and then nothing happens? This is what you can do:
Click the play button to watch this video
2. Once it’s over click the 'X' in the top right hand corner of the video box
3. the audio player will then show underneath saying: Take10 Day 1 (or 3 or 7 or...), click the play arrow and the meditation should start
4. Happy meditating!
If you do continue to experience any problems then please contact our help team at email@example.com.